Frenzy’s Buffet Dinner is available EVERY night from 5.30pm.
Can I bring a cake?
Yes, cakes can be brought in, however, will not be stored.
View all our outlet opening hours HERE.
We have live bands playing every Friday and Saturday night from 8.30pm on the Main Stage. See who’s playing HERE
If you are interested in playing at our venue, please send your interest to firstname.lastname@example.org.
We have over 500 free car parking spaces for our members and guests visiting the club with free and paid parking options available. Click HERE to view all parking options.
Is available around the oval for people visiting the Health and Knowledge Precinct for $6* per day, via the boom gate entrance to Fankhauser Reserve.
Payment can be made upon exiting via card payment.*
Are available for $40, with car parking located at Car Park 4 (Melia Court car park). These passes are valid for five days from Monday through to Sunday and directions can be given by the car parking attendants upon your arrival. Cash or card* payment is required on arrival for the Weekly Passes.
We no longer offer a courtesy bus. There are many ways to get to Sharks, click here to find out the best way you can get here.
View our Dress Code policies HERE.
How do I book a function or event?
If you’re looking to book an event or function, please get in touch with our Events team by sending an inquiry to email@example.com.
View our Children’s policy HERE.
Do you have a kids area?
Yes, Wobbygongs Kids Fun Zone is a great area for the kids to enjoy while you dine. For opening times and prices click HERE.
Our Dance floor is open Friday & Saturday nights from 8.30pm. Please note, children are not allowed on the dance floor from 8pm.
How much is it to become a Southport Sharks member?
Join Sharks today – $5 for 1 year or $12 for 3 years. See all member benefits here.
Membership expiry 1 year – 07.01.2024 or 3 year – 07.01.2026
How do I become a member?
Simply come in and see our reception staff to join or bring a printed version of your completed application form to reception on your next visit. Please ensure you bring a valid photo ID and $5 or $12 (depending on the membership type you are after) to receive your Southport Sharks Membership Card.
VALID Passport, VALID Driver’s Licence, VALID proof of Age
How do I renew my membership?
Renew your membership by seeing our team at reception. Remember to update any changes to your details.
Do I have to be a member to dine at Southport Sharks?
No, you don’t need to be a member to dine! Anyone is able to enter the venue. Over 18 must have a valid ID.
After 9pm guests must scan valid photo identification to enter the facilities. Southport Sharks reserves the rights to deny entry.
Do you still send Birthday Vouchers?
We no longer send printed birthday vouchers. Members now receive a $20 birthday credit by swiping their membership card at the kiosk in the month of their birthday. $20 Birthday Credits are added to your card and are valid from the time you swipe your card in the month of your birthday until the completion of the following month unless used beforehand. Birthday Credits can be used on Food & Drink outlets, excluding FINS Cellar, Mozza Mozza, Mantra at Sharks hotel, and Aviary Rooftop Bar.
Birthday month January 15.01.2023 to February 28.02.2023
How do I accrue points?
- Through gaming play with your current membership card in the machine.
- During major promotions, you may accrue points through point of sale or promotional machines.
- Access bonus credits are accrued on previous months’ gaming turnover.
How can I use my Access Points?
Your Access Points can be taken out as cash in $5 increments, or they can be used throughout the club, with no minimum spend, excluding the Mantra at Sharks hotel & Aviary Rooftop Bar. Access points expire on the 30th of September every year.
How can I use my Access Bonus credits?
Access bonus credits can be used throughout the club excluding; Fins Cellar, Mozza Mozza, Aviary Rooftop Bar & Mantra at Sharks Hotel. Access bonus credits expire at the end of every month.
Do my points Expire?
All Access Points expire on the 30th of September every year. Access Bonus Credits expire at the end of every month.
Can Access Bonus Credits be redeemed for cash?
No – Gaming Machine will not let you use your birthday credits. However, if you would like a beverage or food, you can order with one of our staff members while in the gaming room.
Access Bonus Credits can only be used on Food & Drink throughout the club, excluding, FINS Cellar, Mozza Mozza Aviary Rooftop Bar & Mantra at Sharks Hotel. Access Bonus Credits expire at the end of every month.
Can I use my birthday credits in the gaming lounge?
No – Birthday Credits are only valid to use on Food & Drink throughout the club, excluding; FINS Cellar, Mozza Mozza, Aviary Rooftop Bar & Mantra at Sharks Hotel. Your birthday credits are only valid for the month of your birthday and the month after.
Do you have visitor cards?
No – we don’t have visitor cards for guests. If playing in the gaming room a ticket will be issued once you press ‘take win & collect’.
Swipe your card at the kiosk when entering the venue, and you will receive 10 points per day as a Jade member.
View each Tiers benefits Here.
Jade – 0
Amber – 8,000
Pearl – 30,000
Opal – 50,000
Black Opal – Invite Only
How do I go up in tiers?
By playing in the gaming room. Turnover gives you tier credits, which go towards your next tier.
We have two (2) rating periods every year 1st of April & 1st of October, tiers are listed above and show tier credits needed to maintain or reach a tier.
Can I reach a tier before the rating period?
Yes – we do a fortnightly check, and any upgrades are done then. You will be notified either via email or mail.
Benefits for each tier are attached Here.
Can I bring my children/infant in?
No, Aviary is strictly an 18+ venue only.
Do you have live music?
Yes, Aviary has a great entertainment lineup for you to enjoy every weekend. You can check it out here.
Can I host my 18th birthday at Aviary?
Unfortunately, we don’t host 18th birthdays at Aviary as it is strictly an 18+ venue. However, if every member of your party is 18+ at the time of the event you will be able to host your event.
If you have any quires please email firstname.lastname@example.org.
Can I order take-away pizza?
YES! Take home a tasty Aviary pizza to enjoy. Simply order at the bar on the night.
Is there a Dress Code?
Yes, Aviary has a Dress Code that applies to all customers entering the venue, and management reserves the right to refuse entry. We ask that patrons put their best foot forward by dressing smart casual. The following is not permitted: singlets (after 6pm), sporting/supporter wear, trade work-wear, and hospital scrubs. At Aviary, we align ourselves with the “Gold Coast” lifestyle and permit thongs and dress shorts.
Can I bring in birthday decorations & cake?
Guests are not permitted to bring their own decorations unless it is approved by the Events Coordinator prior to the booking. Cakes can be brought in but will not be stored or kept in our fridges.
How can I book an event?
If you are enquiring about an event, please send an email to email@example.com
Do you have any promo's or specials?
We have various offerings during the week! Check out our weekly specials below.
Wednesday | Half Price Wednesday’s
Thursday | $15 Pizzas
Friday | REWIND
Saturday | Live DJ from 7pm
Sunday | Live Entertainment from 4pm-8pm
How can I apply for a job?
View what jobs we have going HERE.
What are your opening hours?
To view our opening hours click HERE.