Club business
NOT PERMITTED AT ANY TIME:
- Bare feet;
- Clothing or footwear that is unduly soiled;
- Clothing that is untidy or unsightly;
- Revealing clothing such as bikini tops, swimwear, etc.;
- Clothing displaying offensive, rude or illegal motifs and pictures;
- Clothing displaying group or gang patches or insignia; and
- Football or studded boot.
NOT PERMITTED AFTER 6:00PM:
- Singlets (note: sleeveless shirts that are well presented are permitted).
- Children under the age of 15 years must be neatly and tidily attired.
- For safety purposes, children of all ages must wear footwear at all times, in all areas of the Club, with the exception of Wobbygongs.
- For safety purposes, football or studded boots are not deemed proper footwear for children within the Club.
Management reserves the right to interpret and enforce this Dress Code Policy and may refuse entry or request any person to leave if the dress standards are not met.
We have over 500 free car parking spaces for our members and guests visiting the club. We also have paid parking options for those looking for a place to park close to the Health and Knowledge Precinct.
Daily Parking - $9 per day.
4-Day Parking - $32
5-Day Parking - $37 - These passes are valid for five days from Monday to Sunday and directions can be given by the car parking attendants upon your arrival. Cash or card* payment is required on arrival for the weekly passes.)
Oval Parking - $5 (Access via the boom gate entrance to Fankhauser Reserve. Payment can be made upon exiting via card payment*)
No - we don't have visitor cards for guests. If playing in the gaming room a ticket will be issued once you press 'take win & collect'.
Southport Sharks takes great pride in its reputation as a family-friendly environment, and it is opportune that we remind members and guests of the guidelines for use of the facility by children.
- The dress code applies to all persons over 15 years of age
- Children under the age of 15 must be neatly and tidily attired
- For safety purposes, children of all ages must wear footwear at all times, in all areas of the Club, with the exception of Wobbygongs
- For safety purposes, football or studded boots are not deemed proper footwear for children within the Club
- Children not in the care of Wobbygongs staff must be accompanied by a responsible adult (25 years of age or older) at all times
- Children are not permitted in the Gaming room at any time
- Children under 12 are not permitted on the dance floor after the commencement of any live band/artist, with the exception of designated children’s nights.
- Children 13-18 are permitted on the dance floor after musicians commence playing on any night, provided that they are dancing alone with a single adult person, and under the supervision of a parent/guardian.
No, you don’t need to be a member to dine! Anyone is able to enter the venue. Over 18 must have a valid ID.
After 9pm guests must scan valid photo identification to enter the facilities. Southport Sharks reserves the rights to deny entry.
Yes, Wobbygongs Kids Fun Zone is a great area for the kids to enjoy while you dine. For opening times and prices click HERE.
We have live bands playing every Friday and Saturday night from 8:30pm on the main stage. See who's playing HERE.
If you are interested in playing at our venue, please send your interest to entertainment@southportsharks.com.au
If you're looking to book an event or function, please get in touch with our Events team by sending an enquiry to sales@southportsharks.com.au
Our Buffet Dinner is available every night, from 5:30PM Monday to Thursday, and from 5PM Friday to Sunday.
yes, cakes can be brought in, however we cannot store them for you.
Membership Information
No – Gaming Machine will not let you use your birthday credits. However, if you would like a beverage or food, you can order with one of our staff members while in the gaming room.
Access Bonus Credits can only be used on Food & Drink throughout the club, excluding, FINS Cellar, Aviary Rooftop Bar & Mantra at Sharks Hotel. Access Bonus Credits expire at the end of every month.
Yes - we do a fortnightly check, and any upgrades are done then. You will be notified either via email or mail.
No - Birthday Credits are only valid to use on Food & Drink throughout the club, excluding; FINS Cellar, Aviary Rooftop Bar & Mantra at Sharks Hotel. Your birthday credits are only valid for the month of your birthday and the month after.
All Access Points expire on the 30th of September every year. Access Bonus Credits expire at the end of every month.
We no longer send printed birthday vouchers. Members now receive a $20 birthday credit by swiping their membership card at the kiosk in the month of their birthday. $20 Birthday Credits are added to your card and are valid from the time you swipe your card in the month of your birthday until the completion of the following month unless used beforehand. Birthday Credits can be used on Food & Drink outlets, excluding FINS Cellar, Mantra at Sharks hotel, and Aviary Rooftop Bar.
Access bonus credits can be used throughout the club excluding; Fins Cellar, Aviary Rooftop Bar & Mantra at Sharks Hotel. Access bonus credits expire at the end of every month.
Your Access points can be taken out as cash in $5 increments, or they can be used throughout the club, with no minimum spend, excluding Mantra at Sharks hotel & Aviary Rooftop Bar. Access points expire on the 30th of September very year.
Through gaming. Play with your current membership card in the machine. During major promotions, you may accrue points through point of sale or promotional machines. Access bonus credits are accrued on previous months' gaming turnover.
By playing in the gaming room. Turnover gives you tier credits, which go towards your next tier.
Renew your membership by seeing our team at reception. Remember to update any changes to your details.
Join Sharks today – $5 for 1 year or $12 for 3 years. See all member benefits HERE.
Visitation Points
Swipe your card at the kiosk when entering the venue, and you will receive 10 points per day as a Jade member. Accrue points to move up tiers.
We have two (2) rating periods every year they start 1st of April & 1st of October. Check out our tiers listed below, along with the credits needed to maintain or reach a tier.
Tiers
Jade – 0
Amber – 8,000
Pearl – 30,000
Opal – 50,000
Black Opal – Invite Only
Health Club
Members must be at least 16 years old to access the gym. Those aged 16–18 can join with parent or guardian consent, and must have their guardian present at the time of orientation. Members under 18 must be supervised by a guardian while using the gym and may only attend during staffed hours.
Absolutely! You can place your membership on hold for up to 8 weeks per year.
Existing members can upgrade their current package to include Reformer for an additional $20 per week on our current membership rate. New members can sign up for reformer and gym access at gym reception.
Yes! Crèche is available to members Monday to Friday, from 9:00am to 11:45am. Children aged 6 weeks to 8 years are welcome.
Cost: $50 for a 10-visit pass (plus one free), or $7 for a single visit.
Bookings: Contact the Fitness Centre on 07 5591 5800.
Only members with 24/7 access can remain in the gym after staffed hours. If you don’t have a 24/7 membership, you’ll need to leave before staff close the facilities.
Yes! If you are a Queensland health worker, a University student or over 60 years old, talk to our reception team while signing up to get access to your discounted rates.
If you wish to cancel your membership please, send an enquiry to healthclub@southportsharks.com.au or contact the gym reception on 07 5591 5800
Lockers require a $2 coin to secure. Simply insert the coin, follow the instructions, and take the key with you during your workout. Your coin will be refunded when the key is returned.
Local residents are welcome to trial our facilities, we offer a 7-day free trial or $20 day passes. If you purchase a day pass and decide to join within 7 days, the cost will be credited towards your membership.
Please note, you must bring ID to prove you are a local resident.
Mantra at Sharks
You will need identification and a payment method. For identification we will accept drivers licenses and passports to confirm you are over 18 years old. Accepted forms of payment for your pre-authorisation $100 include valid credit card with your name on it or cash deposits, which will cover any incidental charges during your stay.
Yes! Hotel guests are welcome to use the fitness centre free of charge within its staffed hours. Bookings must be made through reception for all group fitness classes.
We do! Our wheelchair accessible rooms are subject to availability. Please check with us prior to booking for any accessibility needs.
Yes of course! If you want to do some exploring before you check in or after you've already checked out we are happy to store your bags for a few hours.
No. Mantra at Sharks is a non-smoking hotel.
No, we do not provide either baby cots or roll aways. However, you are more than welcome to bring your own baby cot or hire from a local supplier, but please keep in mind maximum occupancy restrictions apply. You can book a sofa bed for an extra $40 per day if occupying a King Suite.
Yes! We have 209 underground and above-ground car parking spaces. Hotel Guests can use these spaces for $5 a day.
Check-in is available from 2:00 PM, and checkout is by 10:00 AM. Early check ins or late check outs are subject to availability on request and may incur an additional fee.
Game Days at Sharks
Absolutely! Bring the whole family along.
We also have the Wobbygongs Kids Fun Zone, which is a purpose-built play area for children aged 3 to 12 years offering fun activities, including a rock-climbing wall, mini basketball court, theatrette that shows the latest movies and television shows, home corner play area and drawing tables. $4.50 per hour for members Friday to Sunday. Bookings are essential. For more information about Wobbygongs, click here.
Fankhauser Reserve is located at Southport Sharks, Corner Olsen and Musgrave Avenue, Southport QLD 4215.
Parking: We have ample parking in front of the clubhouse or around the oval. Parking for all home games is FREE.
G-Link: Southport Sharks and Fankhauser Reserve are in short walking distance from the Gold Coast University Hospital G-Link station. The service runs regularly between Helensvale Train Station and Pacific Fair (Broadbeach South). Please click here to plan your trip with up to date timetables.
No sorry, changerooms are strictly for players and staff only.
Yes, but only at the end of each quarter. There is strictly no entry to the field of play during the quarters or during the team warm-ups.
Yes, we have a range of jerseys, polo shirts, jackets, hats and other merch available for purchase in Fins Cellar, our onsite bottle shop. Alternatively, you can order online here.
All VFL and QAFLW home games at Fankhauser Reserve are FREE to attend and not ticketed.
There are toilet facilities located in the Junior clubhouse and main club.
MAIN CLUB
Frenzy's: Book a table and enjoy the best seats in the house. There are several food and beverage options for lunch and dinner, including special food and beverage Game Day offers. To book, click here.
Mackenzie's Sports Bar: The place to have a drink before and after the game. Soak in the club's history whilst having a beer with your mates. The players will join for post-match celebrations or commiserations, however Mackenzie's Sports Bar does not have a view of the oval.
GROUND LEVEL
Scoreboard Carpark: Park your car around the oval and enjoy the game from the comfort of your car.
Junior Canteen Hill: Bring a blanket or camping chair and enjoy the hot and cold foods from the canteen, and cheer on the team from the hill.
Under Cover Viewing Area: Be close to the action and enjoy the game near the benches. Seating is provided.
Security, junior canteen volunteers, or Southport Sharks staff inside the main club will be happy to assist you on the day. We ask that you kindly refrain from making enquiries with Football staff and coaches.
